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With more than 13 million subscribers, Free has established itself as one of the four largest telecommunications operators in France for several years now. It is therefore highly likely that your lost or stolen phone contains a Free package or subscription. To locate a phone purchased from them or containing one of their mobile packages, there are different solutions that are listed in this article. Before getting to the heart of the matter, let's talk about the operator.
The company Free Mobile was created in 1999 by Xavier Niel as a subsidiary of the Illiad group. In 2001, Free Télécom offered its first 100-franc rate plan. It was not until that year that Free began marketing its mobile offerings. They hold 13.5% (third place behind Orange and SFR) of the mobile market today. For more than a year now, Free has been stagnating in this position because despite its attractive subscription offers, many customers have complained about certain malfunctions with a lower quality of service than its competitors.
Before any research, it is advisable to go to your free subscriber space to suspend your line. This possibility is offered by all operators and avoids any abusive use of your package if your phone has been stolen.
Then go to the Google site: "find my device" if your phone is a smartphone (under the operating system Android) or go to the icloud.com site if you have a iPhone (under the operating system IOS) and log in to your account. From the platform, you will eventually be able to find your lost or stolen phone. If you still can't locate your phone purchased from Free or if you are afraid you won't succeed, put all your chances aside and register to the Geoloc.be service by indicating your free phone number.
If you have any questions regarding the location of a phone from Free mobile, you can contact our customer service Geoloc.be by mail or phone. To do so, please go to the contact page of our site. If you are unable to find your phone despite a search thanks to the Geoloc.be service or the localisation services offered by the operating system of your smartphone, you will have to communicate your IMEI to the operator so that they block all communication from your old mobile and order a new SIM card.
Fill in the phone number you want to locate and subscribe to the trial offer for 1 € for 48h, then 32.4 € per month.
The recipient receives a tracking link via SMS which makes it possible to precisely locate his location (requires the prior agreement of the recipient).
You receive the exact location of the desired phone displayed on a map, can track its movements and the history of your geolocation requests through the subscription.